Digitalization

Wärtsilä brings supplier management to the next level

DigitalizationCerion28.11.20190 CommentsSalesforceSRMSupplier Relationship Management

Wärtsilä’s supply chains comprises tens of thousands of suppliers in total. The Supplier Relationship Management tool created by Cerion helps Wärtsilä to know its suppliers more accurately and to maintain a consistently high level of quality in marine and energy businesses.
Wärtsilä’s suppliers can be anything from global strategic development partners to local florists. A diverse supplier base requires strict quality control and risk management that is also adaptable to the different scopes of the suppliers,… Read more

Forecasting made easier – Wärtsilä’s new app for Cost Planning

DigitalizationCerion28.10.20190 CommentsCost PlanningforecastingSAP Fiori

The new SAP Fiori tool designed by Cerion enables Wärtsilä to keep better track on actual vs. budget costs. All data lies in the same place for Project Managers and Project Controllers to tap into. Goodbye, personal excels and multiple SAP windows – welcome, fast and easy project management!
For Wärtsilä, a typical project is hard to describe due to the vast scope of products, services, experts and customers involved. Often the Project Manager finds himself/herself in another location than the rest of the team,… Read more

Artificial intelligence helps Wärtsilä to become the most efficient claim handler in the field

DigitalizationCerion15.8.20190 CommentsdigitizationOne Touch Claim HandlingSAP Fiori

Claim handling is complicated when customers, subcontractors and spare parts move around the world. Cerion brought the use of artificial intelligence (AI) into Wärtsilä’s warranty and claim handling process. Now the process can be up to five times faster than before.
With business in all continents and a turnover of more than EUR 5 billion, even small daily operations accumulate. Wärtsilä, a global leader in technology solutions for the marine and energy industries, handles a large amount of customer feedback every month,… Read more

Wärtsilä’s procurement process goes digital: Goodbye to unnecessary email and communication

DigitalizationCerion3.4.20180 Commentsdigitizationsupplier portal

Wärtsilä, a global leader in marine solutions, is digitalizing its procurement and purchasing processes. Cerion has provided the company with a new supplier portal that has improved delivery reliability and made the entire supply chain completely visible. For Wärtsilä’s customers, this means improved service quality.
“We make the sea and sky cleaner,” Wärtsilä promises in a video playing at its head office in Helsinki, Finland. With more than 18,000 employees worldwide, Wärtsilä is a giant in marine and energy technology solutions…. Read more

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