Claim handling is complicated when customers, subcontractors and spare parts move around the world. Cerion brought the use of artificial intelligence (AI) into Wärtsilä’s warranty and claim handling process. Now the process can be up to five times faster than before. With business in all continents and a turnover of more than EUR 5 billion,… Read more
Wärtsilä, a global leader in marine solutions, is digitalizing its procurement and purchasing processes. Cerion has provided the company with a new supplier portal that has improved delivery reliability and made the entire supply chain completely visible. For Wärtsilä’s customers, this means improved service quality. “We make the sea and sky cleaner,” Wärtsilä promises in… Read more
Growth in Business Strategy, Management, Leadership and Capabilities When PMI conference volunteers were asked to pitch for themes for the coming conference in 2018, “Growth” brought the most enthusiastic nods among the peer group. Growth is abstract and can be discussed from multiple angles (but not limited to): Business strategy Management Leadership Capabilities When growth… Read more
The old saying states ”Communication always fails” – why? Leadership teams put a lot of time and energy to create a fantastic vision – so when the action starts, direction and objectives are rather clear to them. On the contrary to the rest of the organization which may not be at all aware of what… Read more
How to best utilize project management tool to support the change? Fast growing enterprise must easily deal with a full portfolio of various kind of projects from process modelling and competence development to IT related ones. All of these need to be steered to the same direction within the given strategic premises. How to ensure… Read more
Leadership team and models in stormy waters! Success in growing business easily means large organizational changes and even domestic or international acquisitions. Such a sizeable strategic reformation requires harmonization of company cultures, processes and supportive key applications to result in synergy benefits needed. What challenges do this cause to decision makers and what questions need… Read more
